Best Custom CRM Software Why Choose One And 5 Strong Tips To Choose CRM - image

Best Custom CRM Software: Why Choose One And 5 Strong Tips To Choose CRM

Team Onstro on February 22, 2024 in Customer Relationship

Key Highlights

  • 55% of IT companies accept that they fail to meet client expectations while developing custom software.
  • You must consider pricing, integration, scalability, and customer support when choosing custom software.
  • Onstro CRM is a business software that offers you an all-in-one platform to manage your business better.

Finding the perfect CRM that meets all of your requirements can be a challenging task. That’s why more companies are moving forward toward custom CRM software. However, according to a survey by GoodFirms, 55% of IT companies said that the most common challenge they face in developing custom software is meeting clients’ expectations. This occurs mainly due to miscommunications, budgetary constraints, and so on. However, there’s a simple solution for that- build your own custom software.

So, can you build your own CRM software successfully? Yes, why not? All you need to invest is some money and resources. And it may not cost you much considering the long-term benefits. It’s as simple as that.

Onstro Sales CRM is a popular custom software option that you can consider. It offers an all-in-one technological platform where you can manage all your business activities with just a click. And the best part is that the software provides endless customization opportunities and regular updates. The software comes up with all the tools and techniques to improve the sales graph of your business. You can track the performance of employees like never before and guide them toward the attainment of organizational goals.

But don’t just take our word for that. Keep reading to learn more about how Onstro can help your business.

Why choose custom CRM software for your business?

As we know, customers are the ones who make or break a business. So, an effective customer relationship is often a necessity for a business. That’s where custom CRM software comes in. See how it helps:

  • You can organize valuable customer-related data, with which you can keep an eye on their needs and take a step beyond expectations.
  • You can give instant replies to customer queries and concerns.
  • You can personalize communication with customers through the customer database in custom software.
  • It helps you maintain your focus on customers and sales processes by simplifying daily administrative workflows.

5 Things that you need to look for in custom software

What CRM is good for small businesses? Also, which one works best for larger enterprises? These might be the burning questions you might have to face while choosing CRM software.

Such questions seem to be very relevant. It is important to keep in mind that the answers to such questions totally depend on your business scenario and requirements. However, a general pattern remains the same.

Well, choosing the best CRM software can be challenging. You will only save valuable time and resources if you choose it correctly. So, here are 5 things you need to keep an eye on before going on with custom software:

  1. Pricing

    When choosing custom CRM software, the first thing you need to consider is the price. Firstly, figure out what you expect from a CRM and set a budget. Then, go through several developers and identify the ones that fit within your budget. It is always a good idea to consider the cost of CRM software with off-the-shelf software and the maintenance costs.

    Then, you need to compare the features and benefits of different custom CRM software options. Some developers may offer more functionality, integration, or customization than others.

  2. Scalability

    Scalability is the ability of a software system to handle increasing amounts of work or to accommodate growth. A scalable CRM software can adapt to the changing needs and demands of a business, such as adding new features, integrating with other applications, or supporting more users.

    When implementing CRM software, it’s important to adopt a long-term perspective. Businesses are meant to grow with time, and so do their requirements. Make sure that the custom software that you choose can accommodate the rising needs of your business.

  3. Integration

    Integration is one of the most important factors you must consider before choosing custom CRM software. You need to ensure that the software is compatible with unlimited integrations, primarily with reputed platforms like Slack, Microsoft Teams, etc. It is only through integration and data interchange that you can automate daily administrative workflows.

    Integration can make your custom software more flexible by allowing you to add features and functionalities as your business needs change. For example, imagine that you have custom software for managing your accounting and another one for generating reports. Integration can allow you to customize the reports according to your requirements.

  4. Customer Support

    The quality and efficiency of your custom software depend on the support of the developer. You should go for a reputed custom software development company that offers you a dedicated account manager, a supportive help desk, and a clear communication channel. Moreover, it is better to ask for a warranty statement and fix the terms of purchase before the purchase itself.

  5. Mobile Accessibility

    Nowadays, the popularity of mobile is rising like never before, and there is a need for mobile compatibility with custom CRM software. This is important because it helps you access customer data from anywhere, anytime, and on any device. Thus, you can respond to your customers instantly with real-time updates.

Can CRM be customized?

Yes, CRM software can indeed be customized. There are many CRM platforms that offer a range of customization features, like contact fields, data categories, and user interfaces. It lets you tailor the system to meet your specific needs rather than being a one-size-fits-all solution.

Every business enterprise is unique, and that’s why they need custom CRM software. Most modern businesses use them to improve customer service, user experience (UX), and communication within the team.

How much does a custom CRM cost?

The cost of developing custom CRM software mostly depends on your project requirements and specific needs. The shorter they are, the lesser the cost. However, it is not beyond the reach of small businesses. While every custom software development company charges exorbitant rates, there are always budget-friendly options. You can purchase the one that fits your requirements. Moreover, during cost estimation, it is better to estimate the additional cost involved in data transfer to the software and maintenance costs.

Also Read: What types of business software are helpful for small businesses?

Why Opt for Onstro CRM for Your Business?

Onstro Customer Relationship Management (CRM) software is a safer and more reliable alternative available on the market. Here’s how Onstro works for your business:

  1. Increase Sales

    The Onstro CRM platform helps you manage all customer data and sales strategy in a single, unified place. It steps beyond traditional lead management features to offer sales team collaboration options.

  2. Ensures Data Security

    Onstro ensures data security by implementing measures to protect customer data from unauthorized access and malicious attacks. You can manage permissions and access controls.

  3. User-friendly Interface

    The best part about the Onstro relationship management application is that you do not need to be tech-savvy to operate the platform. It provides you with a simple, user-friendly interface to manage everything hassle-free.

  4. All-in-one platform

    With Onstro, you do not need a set of tools and platforms to control all your business activities. No matter the size of the business, you can manage everything from an all-in-one platform, from sales to marketing.

  5. Affordability

    Onstro is one of the best CRM software for small businesses due to its affordability. The software is made specifically considering the needs of businesses that cannot accommodate the pricing of a giant software company.

Final Words

Choosing the right custom CRM software platform could be daunting. However, the best part is that you need not do it alone. With Onstro on your side, it will be a cakewalk.

Onstro business software is a multi-functional CRM offering a comprehensive platform to manage your business better. It helps you transition from traditional Excel sheets to a technology that keeps your business growing.

Contact us now for all-in-one software.

Team Onstro