{"id":11496,"date":"2025-01-21T07:00:41","date_gmt":"2025-01-21T01:30:41","guid":{"rendered":"https:\/\/www.onstro.com\/?p=11496"},"modified":"2025-06-11T12:45:00","modified_gmt":"2025-06-11T07:15:00","slug":"5-relatorios-de-crm-que-voce-precisa-monitorar-de-perto","status":"publish","type":"post","link":"https:\/\/www.onstro.com\/pt-pt\/5-relatorios-de-crm-que-voce-precisa-monitorar-de-perto\/","title":{"rendered":"5 Relat\u00f3rios de CRM Que Voc\u00ea Precisa Monitorar de Perto"},"content":{"rendered":"<p><span data-contrast=\"none\">A relat\u00f3rios de CRM<\/span><span data-contrast=\"none\"> \u00e9 crucial para qualquer neg\u00f3cio que deseja manter relacionamentos saud\u00e1veis com os clientes. Ajuda a identificar as tend\u00eancias nos dados e a capitaliz\u00e1-las para <\/span><a href=\"https:\/\/www.onstro.com\/7-strong-ways-to-increase-value-of-your-customers\/\"><span data-contrast=\"none\">melhorar o valor do cliente.<\/span><\/a><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">De acordo com <\/span><a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/customer-relationship-management-crm-market\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">estat\u00edsticas<\/span><\/a><span data-contrast=\"none\">, o mercado global de CRM foi de US$ 65,59 bilh\u00f5es em 2023 e deve manter um CAGR de 13,9% de 2024 a 2030. Isso implica que mais empresas est\u00e3o adotando sistemas de CRM do que nunca. Mas a quest\u00e3o \u00e9: <\/span><span data-contrast=\"none\">quais relat\u00f3rios de CRM a maioria dos contribuidores usa<\/span><span data-contrast=\"none\"> para ficar \u00e0 frente da concorr\u00eancia? Vamos conferir.<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p><b><span data-contrast=\"none\">Leia tamb\u00e9m<\/span><\/b><span data-contrast=\"none\">: <\/span><a href=\"https:\/\/www.onstro.com\/what-are-the-7-proven-strategies-for-user-engagement\/\"><span data-contrast=\"none\">Quais s\u00e3o as 7 Estrat\u00e9gias Comprovadas para o Engajamento do Usu\u00e1rio?<\/span><\/a><span data-ccp-props=\"{}\"> <\/span><\/p>\n<h2 aria-level=\"1\"><span data-contrast=\"auto\">5 Relat\u00f3rios de CRM que voc\u00ea precisa acompanhar<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:400,&quot;335559739&quot;:120}\"> <\/span><\/h2>\n<p><span data-contrast=\"none\">Se usado corretamente, um CRM pode fornecer insights valiosos para ajud\u00e1-lo a identificar seus gargalos e otimizar os processos internos. Confira os cinco<\/span><span data-contrast=\"none\"> melhores relat\u00f3rios de CRM<\/span><span data-contrast=\"none\"> que voc\u00ea deve ficar de olho:<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9024\" src=\"https:\/\/www.onstro.com\/wp-content\/uploads\/2025\/01\/Types-of-CRM-Reports-640x100.png\" alt=\"\" width=\"979\" height=\"153\" srcset=\"https:\/\/www.onstro.com\/wp-content\/uploads\/2025\/01\/Types-of-CRM-Reports-640x100.png 640w, https:\/\/www.onstro.com\/wp-content\/uploads\/2025\/01\/Types-of-CRM-Reports-1024x161.png 1024w, https:\/\/www.onstro.com\/wp-content\/uploads\/2025\/01\/Types-of-CRM-Reports-768x120.png 768w, https:\/\/www.onstro.com\/wp-content\/uploads\/2025\/01\/Types-of-CRM-Reports-1536x241.png 1536w, https:\/\/www.onstro.com\/wp-content\/uploads\/2025\/01\/Types-of-CRM-Reports-1920x302.png 1920w, https:\/\/www.onstro.com\/wp-content\/uploads\/2025\/01\/Types-of-CRM-Reports.png 1926w\" sizes=\"auto, (max-width: 979px) 100vw, 979px\" \/><\/p>\n<h3><span data-contrast=\"auto\">1. Relat\u00f3rio de An\u00e1lise de Pipeline<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">Como o nome sugere, um relat\u00f3rio de an\u00e1lise de pipeline ajuda voc\u00ea a entender o progresso dos leads. Voc\u00ea pode ter uma vis\u00e3o geral do status dos leads e como eles est\u00e3o progredindo atrav\u00e9s do pipeline. Com essa vis\u00e3o geral, voc\u00ea pode identificar qualquer \u00e1rea espec\u00edfica onde os leads est\u00e3o saindo ou est\u00e3o presos e corrigi-los prontamente. Alguns dos <\/span><span data-contrast=\"none\">relat\u00f3rios de pipeline comuns para CRM <\/span><span data-contrast=\"none\">s\u00e3o os seguintes:<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"2\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Desenvolvimento de Pipeline:<\/span><\/b><span data-contrast=\"none\"> Ele permite que voc\u00ea rastreie o progresso das negocia\u00e7\u00f5es entre duas datas diferentes.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"2\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Funil de Vendas:<\/span><\/b><span data-contrast=\"none\"> Isso se refere a um tipo de relat\u00f3rio de CRM que apresenta uma parte dos leads para ajud\u00e1-lo a identificar quaisquer problemas no processo de convers\u00e3o.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"2\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Distribui\u00e7\u00e3o por Etapa:<\/span><\/b><span data-contrast=\"none\"> Visualize o n\u00famero de neg\u00f3cios e leads em diferentes est\u00e1gios do pipeline.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<h3><span data-contrast=\"auto\">2. Relat\u00f3rio de Desempenho de Vendas<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">Um relat\u00f3rio de desempenho de vendas \u00e9 um dos <\/span><span data-contrast=\"none\">relat\u00f3rios de CRM mais padr\u00e3o<\/span><span data-contrast=\"none\"> que resume o n\u00famero de leads convertidos por sua equipe de vendas durante um per\u00edodo especificado. Voc\u00ea pode us\u00e1-lo para comparar o desempenho atual de sua equipe de vendas com os meses anteriores. Ele permite at\u00e9 mesmo visualizar os executivos individuais que est\u00e3o tendo o melhor desempenho. D\u00ea uma olhada nos v\u00e1rios tipos de relat\u00f3rios de desempenho de vendas:<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"3\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Vendas Totais: <\/span><\/b><span data-contrast=\"none\">Ele fornece uma vis\u00e3o geral do n\u00famero e do valor dos neg\u00f3cios que voc\u00ea fechou.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"3\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Vendas Projetadas: <\/span><\/b><span data-contrast=\"none\">Voc\u00ea pode calcular a receita esperada para este m\u00eas usando os dados dispon\u00edveis neste relat\u00f3rio.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"3\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Vendas por Cliente:<\/span><\/b><span data-contrast=\"none\"> Ele apresenta uma imagem completa da distribui\u00e7\u00e3o de receita de v\u00e1rios clientes.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"3\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Vendas por Propriet\u00e1rio:<\/span><\/b><span data-contrast=\"none\"> Verifique quanta receita seus executivos de vendas geram individualmente.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"3\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Motivo de Perda de Neg\u00f3cio:<\/span><\/b><span data-contrast=\"none\"> Este relat\u00f3rio \u00e9 perfeito para propriet\u00e1rios de empresas que desejam tomar medidas corretivas para melhorar as vendas.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<h3><span data-contrast=\"auto\">3. Relat\u00f3rios de Metas<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">Toda empresa tem metas a atingir. Um relat\u00f3rio de metas pode ajud\u00e1-lo a rastrear o n\u00edvel de sucesso ao alcan\u00e7\u00e1-las. Existem apenas dois tipos de relat\u00f3rios de metas:<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Metas de Vendas: <\/span><\/b><span data-contrast=\"none\">Voc\u00ea pode verificar se sua equipe de vendas est\u00e1 atingindo as metas mensais individuais e coletivas.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Metas de Neg\u00f3cios Vencidos: <\/span><\/b><span data-contrast=\"none\">Ele permite que voc\u00ea se aprofunde e verifique se as equipes de vendas est\u00e3o fechando os neg\u00f3cios rapidamente.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">A melhor parte deste<\/span><span data-contrast=\"none\"> sistema de relat\u00f3rios de CRM<\/span><span data-contrast=\"none\"> \u00e9 que ele ajuda voc\u00ea a saber se sua empresa est\u00e1 indo na dire\u00e7\u00e3o certa. Caso algo esteja errado, voc\u00ea pode corrigir as estrat\u00e9gias prontamente.<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<h3><span data-contrast=\"auto\">4. Relat\u00f3rios de Atividade de Vendas<\/span><\/h3>\n<p><span data-contrast=\"none\">Vendas \u00e9 o pilar crucial que mant\u00e9m toda empresa intacta. Voc\u00ea pode ficar de olho em sua equipe de vendas usando relat\u00f3rios de atividade de vendas que resumem suas atividades principais durante um per\u00edodo. Ele apresenta quase todas as m\u00e9tricas chave, como o n\u00famero de chamadas, reuni\u00f5es, vendas, etc. Aqui est\u00e3o os tr\u00eas tipos diferentes de <\/span><span data-contrast=\"none\">relat\u00f3rios de gerenciamento de relacionamento com o cliente de atividade de vendas:<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Vis\u00e3o Geral da Atividade: <\/span><\/b><span data-contrast=\"none\">Voc\u00ea pode ter uma vis\u00e3o geral dos v\u00e1rios canais usados por sua equipe de vendas, como chamadas telef\u00f4nicas, e-mail, visitas, etc.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Resultados de Chamadas: <\/span><\/b><span data-contrast=\"none\">Analise os resultados ap\u00f3s cada chamada dos executivos de vendas para saber a velocidade com que o processo de convers\u00e3o est\u00e1 ocorrendo.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<ul>\n\u00a0\t<\/p>\n<li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335551500&quot;:921626,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Relat\u00f3rio de CRM de Resultados de E-mail: <\/span><\/b><span data-contrast=\"none\">Ele permite que voc\u00ea rastreie as taxas de abertura, cliques e engajamento dos e-mails de sua equipe de vendas.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<h3><span data-contrast=\"auto\">5. Relat\u00f3rio de Desempenho de Campanha<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\"> <\/span><\/h3>\n<p><span data-contrast=\"auto\">Voc\u00ea tamb\u00e9m pode rastrear o desempenho da equipe de marketing, assim como o de vendas, usando um<\/span><span data-contrast=\"auto\"> software de relat\u00f3rios de CRM.<\/span><span data-contrast=\"auto\"> Um relat\u00f3rio de desempenho de campanha mostra todos os principais indicadores de desempenho (KPIs), como ROI, <\/span><a href=\"https:\/\/www.onstro.com\/drive-results-choosing-the-right-metric-click-rate-or-click-through-rate\/\"><span data-contrast=\"none\">CTC, CTR<\/span><\/a><span data-contrast=\"auto\">, etc., para medir a efic\u00e1cia de uma campanha de marketing. Dessa forma, voc\u00ea pode melhorar suas estrat\u00e9gias de marketing para atrair mais leads de qualidade. Cada plataforma de m\u00eddia social pode ter seus pr\u00f3prios relat\u00f3rios exclusivos.<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Conclus\u00e3o<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:320,&quot;335559739&quot;:80}\"> <\/span><\/h3>\n<p><span data-contrast=\"auto\">Simplesmente visualizar relat\u00f3rios em um projetor n\u00e3o garantir\u00e1 os resultados. Voc\u00ea deve extrair insights valiosos dos n\u00edveis mais b\u00e1sicos dos dados. E \u00e9 a\u00ed que voc\u00ea precisa de uma<\/span><span data-contrast=\"auto\"> ferramenta de relat\u00f3rios de CRM<\/span><span data-contrast=\"auto\"> extraordin\u00e1ria.<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n<p><a href=\"https:\/\/www.onstro.com\/platform\/crm\/\"><span data-contrast=\"none\">Onstro CRM <\/span><\/a><span data-contrast=\"auto\">\u00e9 uma solu\u00e7\u00e3o de software completa com recursos de relat\u00f3rios aprofundados. Voc\u00ea pode ter uma vis\u00e3o panor\u00e2mica do movimento de cada lead individual atrav\u00e9s dos est\u00e1gios personalizados do seu pipeline de vendas. Ele permite que voc\u00ea rastreie os leads com suas atividades e cronogramas.<\/span><a href=\"https:\/\/www.onstro.com\/contact-us\/\"><span data-contrast=\"none\"> Entre em contato conosco <\/span><\/a><span data-contrast=\"auto\">agora!<\/span><span data-ccp-props=\"{}\"> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A relat\u00f3rios de CRM \u00e9 crucial para qualquer neg\u00f3cio que deseja manter relacionamentos saud\u00e1veis com os clientes. Ajuda a identificar as tend\u00eancias nos dados e a capitaliz\u00e1-las para melhorar o valor do cliente. De acordo com estat\u00edsticas, o mercado global de CRM foi de US$ 65,59 bilh\u00f5es em 2023 e deve manter um CAGR de [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":9022,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[340],"tags":[],"class_list":["post-11496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-relacoes-com-o-cliente"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Relat\u00f3rios de CRM Que Voc\u00ea Precisa Monitorar de Perto - Onstro<\/title>\n<meta name=\"description\" content=\"Leia para entender quais relat\u00f3rios de CRM a maioria dos colaboradores utiliza e como voc\u00ea pode usar o software de relat\u00f3rios de CRM para melhorar os resultados de neg\u00f3cios.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.onstro.com\/pt-pt\/5-relatorios-de-crm-que-voce-precisa-monitorar-de-perto\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Relat\u00f3rios de CRM Que Voc\u00ea Precisa Monitorar de Perto - 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