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5 Best CRM Software For Your Business In 2024

Team Onstro on January 11, 2024 in Customer Relationship

Key Highlights

  • Adoption of Customer Relationship Management (CRM) software is expected to increase by 12% over the next 5 years.
  • Onstro Sales is one of the best CRM software available on the market for companies of all sizes.
  • Choosing the best CRM software could be a challenging process that requires due care.

Switching between sales, marketing, and operations daily and sometimes within hours could be really challenging. What if you could manage all this on a single platform? Customer Relationship Management (CRM) software is a tool that helps businesses manage relationships with their customers. It can store the leads, identify service issues, and record customer interactions.

As per Fortune Business Insights, the adoption of CRM is expected to have a steady increase of 12% over the next 5 years. So, in fact, the industry itself has tilted to this technology to keep up with the competition.

However, it is not recommended to trust the trends blindly. Proper research must be done to select the CRM that works for you perfectly, or else it might backfire. Are you wondering which is the best CRM software for your business? It is quite a common doubt, but it is one of the most crucial decisions for your business.

Keep on reading to understand all the information you need to know to decide which CRM system is the best.

5 Best CRM Software in 2024

As the demand for CRM software continues to rise, numerous options have been introduced in recent years. So, the million-dollar question is: Which is #1 CRM software? Here are the 5 best CRM software that you should consider for your business:

  1. Onstro CRM

    Onstro CRM is an all-in-one software platform that lets you manage all your business activities in a single place. It is the product of Teknorix, a trusted name in the field of software development with experience of more than 10 years. You can organize and manage your sales pipeline with sophisticated tools to store customer details, maintain records, and track activity. Moreover, you can automate marketing workflows like launching mail campaigns and tracking.

    Onstro is a customizable cloud workspace to control all your sales, marketing, and operational activities on a single platform. It has every feature you need to manage your business better, covering all aspects from resource management to sales. With Onstro, you can control all the activities of your business on an all-in-one technological platform, no matter the size of your business.

    Onstro aims to eliminate the complexities associated with other software platforms. Moreover, the platform is constantly updated to introduce more cutting-edge features to its users.

  2. Hubspot CRM

    If you are in search of a CRM that works for all functions, Hubspot is surely worth a shot. It is designed to improve all aspects of a business by integrating sales, marketing, and customer service data into a single platform. Additionally, it comes with a user-friendly interface so that users, even without any technical knowledge, can access the tool.

    The best thing about Hubspot is that it provides a free version, which is perfect for beginners to get started with. However, only basic features are available in the free version, and it may become costly if you opt for additional features. There are often concerns that Hubspot is not suitable for businesses seeking flexible solutions, as Hubspot requires annual contracts by default.

  3. Salesforce

    Salesforce is one of the best CRM software available on the market. It is known for providing a versatile solution for sales, marketing, and IT teams. More than 150,000 businesses, including Adidas and Yeti, use Salesforce CRM to manage their business activities.

    Salesforce provides many integration features to improve overall business functioning. If you are a growing start-up looking for long-term software, Salesforce is a great option to consider. It is known to cope with the growth of business by offering several customization features, making it a result-oriented platform.

    The main negative point of this platform is that it is quite difficult to set up and often requires a dedicated team to handle customization features. As it requires the expense of hiring IT developers, Salesforce might not be a perfect solution for small businesses.

  4. Nextiva

    Nextiva is a sales CRM platform packed with powerful features. It gives more detailed information about the leads and is designed to simplify customer communication. It is known for reliable customer support with quicker response times.

    However, the customer reviews and reports from Nextiva seem to raise some concerns. Many users have reported bugs and poor performance, especially in the mobile version. Moreover, the pricing and features are not suitable for small businesses.

  5. Pipedrive

    If your team is going to use a CRM solution for the first time, Pipedrive is a popular option. It is one of the best CRM software for small businesses, considering the ease of use and cutting-edge features to boost sales. It provides the opportunity to customize the pipeline structure as per the specific needs of the business.

    But Pipedrive has fewer integration facilities compared to other CRM platforms. It could be more expensive, which is a concern for small businesses.

How do you choose the best CRM software?

Are you wondering how to choose the best CRM software for your business? Then, here are the top five things to consider:

  1. Identify your business requirements and what you aim to achieve with a CRM system.
  2. Consider the user-friendliness of the interface to ensure ease of use for your team.
  3. Opt for a CRM that can grow with your business, accommodating more needs.
  4. Ensure that the CRM integrates with other tools and software.
  5. Check out the safety and security features of the software to protect against phishing and other malpractices.

Also Read: What types of business software are helpful for small businesses?

Conclusion

Undoubtedly, CRM software is a valuable addition to the technologies used in business. However, the real challenge lies in finding the best CRM software. Are you wondering what is the best free CRM software available for your business?

Onstro is sophisticated software that helps you manage all your business activities on a single platform. Something that sets it apart from all other software platforms is its easy-to-use interface. Anyone without even technical knowledge can manage all the aspects of a business with a click.

Contact us now for an all-in-one software platform for your business.

Team Onstro